Live prices for your dates · free cancellation on many rooms

Hotel · Mexico City · Federal District

Hotel Universal - Mexico City

A straightforward, wallet-friendly hotel in the Villa de Guadalupe district, with clean rooms and a helpful team.

  • Free Wi-Fi in rooms
  • On-site parking
  • Quiet, peaceful location
7.6 good 1168 reviews Booking.com 7.6 · 1168 reviews

About

Hotel Universal - Mexico City

Hotel Universal - Mexico City keeps things simple: 15 rooms, free Wi-Fi, and on-site parking. It sits in the Villa de Guadalupe district, a peaceful area close to public transport and a short drive from the airport.

The rooms are carpeted and come with flat-screen TVs, CD players, and alarm clocks. Bathrooms are private, and each room has a view of the city. The staff are repeatedly praised for being helpful and accommodating.

  • Free Wi-Fi in rooms
  • Patio
  • Free toiletries
  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Clean and tidy rooms — Guests consistently mention the spotless condition of the rooms and bathrooms.
  • Friendly and helpful staff — Many reviews highlight the warm and accommodating service from the team.
  • Good value for the price — With rates from £15 per night, the hotel offers an affordable option without sacrificing cleanliness or comfort.
  • Quiet, peaceful location — The Villa de Guadalupe district is described as calm, making for a good night's sleep.

Worth weighing

4 to weigh
  • Limited English spoken by staff — Some guests noted that the staff had limited English, though they made an effort to communicate.
  • Check-out window is tight — Check-out is between 14:00 and 15:00, leaving little flexibility for a later departure.
  • No pets allowed — The hotel does not accept pets, so travelers with animals may need to look elsewhere.
  • Mixed reviews on accessibility — While one guest arranged a wheelchair-accessible room easily, the hotel's overall rating is moderate, and specific accessibility features are not listed.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double Room

  • 1 Double bed
  • City view
  • Shower

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

In-Room Amenities

  • Free Wi-Fi
  • Flat-screen TV
  • CD player
  • AM/FM alarm clock
  • Free toiletries
  • Carpeted floor

Room Features

  • City view
  • Shower

Hotel Facilities

  • Patio
  • On-site parking

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.6
good 1168 reviews

Guest-rated 7.6/10 from 1,168 reviews

Booking.com · 7.6 · 1168 reviews
7.6Verified guest

“We stayed six nights in a double room with everything we needed. The staff were incredibly helpful and made us feel welcome from the start.”

7.6Verified guest

“Spotlessly clean and affordable room with a tidy bathroom, plus a TV with many channels, a radio, and a CD player. Beds were great. The location is calm and close to the metro and attractions.”

7.6Verified guest

“Friendly staff always ready to assist with a smile.”

7.6Verified guest

“Very accommodating team, bright room with a king bed and all the essentials. Plenty of breakfast options.”

7.6Verified guest

“Requesting a wheelchair-accessible room with a king bed and fast Wi-Fi was easy to arrange, and everything worked out perfectly.”

7.6Verified guest

“The modern hotel and courteous staff made for a very pleasant stay.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Getting Around: The hotel is close to a metro station and a bus stop right at the doorstep, making it easy to reach the city center and major attractions.

Nearby Dining: Several restaurants and food spots are within walking distance, according to guest reviews.

Airport Access: The hotel is about 0.5 miles from the airport, a quick trip for those with early flights.

Calzada De Guadalupe No. 25, Col. Maza, Mexico City, Federal District, 06270, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 08:00-23:59
Check-out
By 14:00-15:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
15 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 08:00 to 23:59, and check-out is from 14:00 to 15:00.

Is parking available at the hotel?

Yes, the hotel offers on-site parking.

Are pets allowed?

No, pets are not allowed at the hotel.

Is breakfast included?

Guests have mentioned a variety of breakfast options, but the input does not specify if it is included in the room rate.

Does the hotel have free Wi-Fi?

Yes, free Wi-Fi is available in the rooms.

What room types are available?

The hotel offers Double Rooms with one double bed and King Rooms with one king-size bed.

How far is the hotel from the airport?

According to a guest review, the hotel is only 0.5 miles from the airport.

The bottom line

Hotel Universal Mexico City is a solid pick for budget travelers who prioritize cleanliness, friendly service, and a quiet base. It's not a luxury stay, but it delivers the essentials without fuss.

7.6Best for: Budget-conscious travelers, short stays, and those who value a calm location.

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